Service Design

(ITIL Service Design) A stage in the lifecycle of a service. Service design includes the design of the services, governing practices, processes and policies required to realize the service provider's strategy and to facilitate the introduction of services into supported environments. Service design includes the following processes: design coordination, service catalogue management, service level management, availability management, capacity management, IT service continuity management, information security management, and supplier management. Although these processes are associated with service design, most processes have activities that take place across multiple stages of the service lifecycle. See also design.

Methodology specific dictionaries / glossaries

• View the Agile Dictionary
• Managing Successful Programmes (MSP) Dictionary
• Prince 2 glossary of terms
• Full ITIL glossary of terms
• See also Risk Management Dictionary.