ITIL Tutorials, Templates and advice
Collaborative Online Mind Mapping:
  • #1 Mind Mapping Tool
  • Collaborate Anywhere
  • Stunning Presentations
  • Simple Project Management
  • Innovative Project Planning
  • Creative Problem Solving
Mind Maps

What does Service Strategy mean?

Service Strategy

(ITIL Service Strategy) A stage in the lifecycle of a service. Service strategy defines the perspective, position, plans and patterns that a service provider needs to execute to meet an organization's business outcomes. Service strategy includes the following processes: strategy management for IT services, service portfolio management, financial management for IT services, demand management, and business relationship management. Although these processes are associated with service strategy, most processes have activities that take place across multiple stages of the service lifecycle.

What does Service Strategy mean? - dictionary definition

See all project management words

Methodology specific dictionaries / glossaries