Over-optimism and government stakeholders
Are you over-optimistic about your stakeholders?
The UK National Audit office (NAO)
lists over-optimism, including over-optimism about stakeholders as one of the key factors behind the failure of government projects.
In their December 2013 report, Over-optimism in Government Projects the NAO listed stakeholder as a particular risk area.
The report found that government projects require involvement from a variety of organisations and bodies. These stakeholders often have widely varying aspirations and requirement
s (NAO, 2013, pg 8
Typical government stakeholders
They noted that Government tends to be over-optimistic about:
- the time it will take to for sufficient stakeholder engagement
- the project team's ability to align the different views
- the behaviours of groups – government project teams tend to make assumptions about the behaviours of groups over whom they have no direct control.
- their level of understanding of the stakeholders. This leads to failure to understand the impact and value added by the stakeholders.
FiReControl Project - Over-optimism about stakeholder buy-in leads to project failure
The National Audit Office report gives an example of the FiReControl project where the project failed to get the support of key stakeholders the local fire& rescue services.
Over-optimism about stakeholder buy-in led to the project being cancelled with a loss of at least £482 million.
About the National Audit Office
The National Audit Office (NAO)
is a UK body that scrutinises spending on behalf of parliament. Each year they publish value for money
studies reviewing government projects, programmes and imitative and providing recommendations for improvement.
References for Government projects - stakeholder optimism
NAO, 2013, Over-optimism in Government Projects Available online at https://www.nao.org.uk/wp-content/uploads/2013/12/10320-001-Over-optimism-in-government-projects.pdf
Stakeholder Management resources
Government stakeholders - a list of potential stakeholders on government projects
Stakeholder analysis templates in Word, Visio and Excel.
- How to analyse stakeholders
- how to identify your Internal Stakeholders
Stakeholders - who are the Key Players?
- Some Stakeholders are really important. How do you find them and get them on your side before they can do any damage?
Project stakeholders - typical stakeholders on a project
- a generic list of stakeholders.
- a mindmap showing stakeholders for an IT project.