Managing Successful Programmes (MSP) Dictionary of Terms
Definitions from Q - Quality to R - Role
Quality
The totality of features and inherent or assigned characteristics of a product, person, process, service and/or system that bear on its ability to show that it meets expectations or stated needs,
requirements or specification.
Quality assurance
An independent check that products will be fit for purpose or meet
requirements.
Quality control
The process of monitoring specific project results to determine whether they comply with relevant standards, and identifying ways to eliminate causes of unsatisfactory performance.
Quality Management Strategy
How the programme will achieve the required levels of quality in the way the programme is managed and directed, and how the programme's
deliverables will be assessed for 'fitness for purpose'.
Quality management system
The complete set of quality standards, procedures and responsibilities for a site or organization.
Resource Management Strategy
Description of the
resource requirements for the programme and how they will be managed.
Risk
An uncertain event or set of events which, should it occur, will have an effect on the achievement of objectives; a risk is measured by a combination of the probability of a perceived threat or opportunity occurring and the magnitude of its impact on objectives.
Risk appetite
An organization's unique attitude towards risk taking, which in turn dictates the amount of risk that it considers is acceptable.
Risk assessment
The estimation and evaluation of risks (assessing their potential impact).
Risk estimation
The estimation of probability and impact of an individual risk, taking into account predetermined standards, target risk levels, interdependencies and other relevant factors.
Risk evaluation
The process of understanding the net effect of identified threats and opportunities on an
activity when aggregated together.
Risk identification
Determination of what could pose a risk; a process to describe and list sources of risk (threats and opportunities).
Risk management
The systematic application of principles, approaches and processes to the tasks of identifying and assessing risks, and then planning and implementing
risk responses.
Risk Management Strategy
How the programme will establish and maintain an effective
risk management regime on the programme.
Risk Register
A record of all identified risks relating to the programme, including their status and history.
role
A particular set of responsibilities and accountabilities that may be allocated to one or more individuals. In some circumstances, roles may be merged together as long as there is no conflict of interest.
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