This is step 1 of a guide to project planning covering 4 steps. You can access steps 2 - 4 here. Stage 2 - Precedence Diagrams, Stage 3 - Estimate Effort and Schedule, Stage 4 - Resource Allocation and Levelling.
Work Breakdown Structure (WBS). A hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables. (PMI Lexicon of Project Management Terms)
To plan a project you need to be sure that you have captured all of the deliverables and tasks that make up the finished project in a
Work Breakdown Structure
The sum total of the parts of a project is the project scope, the WBS represents the project scope.stakeholdermap.com
How to create a Work Breakdown Structure
The best way to produce a WBS involves post-its and a blank wall.
Get your team together and ask them to spend 10 – 15 mins listing out all of the project tasks that they can think of.
If you have a large project it may help to split the work into work streams or groups.
To get things moving ask team members to focus on their tasks or their departments tasks. Write out your own project management tasks as well.
When you can see plenty of post-its and people are starting to slow down, Write the end product of the project and place it at the top of the wall or white board. Underneath the final product put up post its representing the key deliverables or work streams.
For example; a software implementation Work Breakdown Structure
might look like this.
See more real-world examples of Work breakdown structures (WBS)
Once you have the key deliverables, ask your team to add their tasks beneath each main deliverable. You will have a mix of products, sub-products and tasks. Organise the products in a hierarchy so that each product is broken down into its component parts. Using the software project example you might have something like this:
- Software go live
- Staff trained
- Super users trained
- Specify skill set
- Identify super users
- Super users train agents
- Training prepared
- Venue booked
- Materials prepared
- Software installed
- Desktop & firewall settings
- IT install exe
- Brief IT
- Check workstations
View image of this WBS
Interactive Work Breakdown Structure
Don’t get hung up on how the tasks should be grouped. The key here is too identify, as far as possible, everything that needs to be done to deliver the project. See a WBS Checklist
The example above breaks down just two of the work streams and you can probably see other deliverables that could be added beneath the lowest level.
Click Staff Trained
then Training Prepared
. Under Training Prepared
there are two work packages: Venue Booked
and Materials prepared
. To book the venue it may need to be viewed, quotes gathered, and paperwork completed these tasks could be added to the WBS (depending on how much decomposition is needed for the project).
Similarly, to complete software installation permissions may be required for changing firewall settings, and a specific resource may need to be booked to make the permission changes.
How low should the Work Breakdown Structure go?
At some point in this process you are going to wonder or be asked how far you need to breakdown the tasks. For lowest level tasks you should be able to:
- identify a single point of responsibility for completing the task
- clearly distinguish the task from other pieces of work
- see interfaces/dependencies with with other tasks
- estimate the effort required to complete the task
Breaking down the work to the right level will ensure you develop a detailed, high quality project plan.
In the next stage the Work Breakdown Structure is used to create a Precedence Diagram. Stage 2 - sequence deliverables in a Precedence Diagram.
Work Breakdown Structures - references and further reading
PMI Lexicon of Project Management Terms, 2012, PMI. [online] Available at: https://www.pmi.org/PMBOK-Guide-and-Standards/PMI-lexicon.aspx [Accessed 18 June 2015].
- Download a checklist for reviewing a WBS.
Excel WBS Template
- Download an Excel WBS Template
FREE Online WBS Template
- Free Online Template for creating a WBS