Software Upgrade WBS, includes data migration, content and infrastructure migration, upgrade of customizations, configuration amendments, core functionality testing and deployment. Click image to zoom in.

Download the work breakdown structure (WBS) for a Service Cloud deployment

Visio diagram of the work breakdown

NO Visio?

PDF version

Don't have Visio? Use Lucidchart

You can import this WBS to Lucidchart for Free! Follow these simple steps:

1. Download the Visio file
2. Sign-up for a free Lucidchart account
3. On the "My Documents" page, click the "Import" dialogue box and select "Import Visio."
4. Select the file or drag and drop and click "Import."
5. Click "View Document" to see your WBS