The more formal definition is a "group of activities for ensuring quality in the processes used to develop products."Quality Assurance Quality Assurance (QA) is simply about making sure you use good quality processes to develop your products. It is important because better processes mean fewer product defects.
Quality Assurance Tools
- Standards and metric development
- Checklists
- Peer Reviews
- Product Reviews
- Documentation
- External or internal auditing
- Lessons Learned and feedback from post-project reviews
Quality Management Plan Template
Quality Metrics Template
See all project management words
Methodology specific dictionaries / glossaries
- View the Agile Dictionary
- Managing Successful Programmes (MSP) Dictionary
- Prince 2 glossary of terms
- Full ITIL glossary of terms