This PMBOK template sets out how quality will be managed on the project. It includes the objectives, standards, roles, responsibilities and control procedures. It forms part of the Project Management plan.
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In the PMBOK sixth edition the Quality Management Plan is created in the process 8.1 Plan Quality Management.
This is a FREE Quality Management Plan Template in Word and PDF. The template is fully editable with Microsoft Word and can be converted or changed to suit your project requirements.
The contents of the Quality Management Plan Template
Project details and document control
Provide information on the project and document:
Project Name and Reference
Document information: ID, owner, issue date, last saved date, file name or path
Document history: version, issue date, changes.
Document approvals: role, name, signature, date
Quality Standards
Document any industry or product quality standards that apply to your project. For example, International Organization Standardization (ISO), World Wide Web Consortium (W3C) and Institute of Electrical and Electronics Engineers (IEEE).
Standard
Organization
Purpose
Industry
ISO 9001
International Organization for Standardization (ISO)
Defines requirements for a quality management system (QMS) and continual improvement.
All industries
W3C Standards
World Wide Web Consortium (W3C)
Ensures accessibility, usability, and interoperability of web content and applications.
Web / IT
IEEE 829
Institute of Electrical and Electronics Engineers (IEEE)
Outlines standards for software test documentation.
Software
CMMI
CMMI Institute
Framework for process improvement in software and systems engineering.
Software / Systems
PRINCE2 Quality Theme
UK Cabinet Office / AXELOS
Defines how quality requirements are specified, delivered, and controlled in projects.
Project Management
ITIL Service Quality
AXELOS
Guidelines for ensuring consistent IT service delivery and continual improvement.
IT Service Management
Six Sigma
Motorola / GE (methodology)
Data-driven methodology for reducing defects and improving processes.
Manufacturing / Business Processes
ISO 13485
International Organization for Standardization (ISO)
Specifies requirements for quality management in medical devices.
Healthcare / Medical Devices
ISO 45001
International Organization for Standardization (ISO)
Sets requirements for occupational health and safety management systems.
Construction / Workplace Safety
Basel III
Basel Committee on Banking Supervision
Framework for risk management and quality standards in banking and finance.
Finance
Quality Objectives
Note down the quality targets for the overall project. Be as specific as you can be and include how you will measure if the metric has been met. You can use a separate Quality Metrics table to enter the detailed metrics for each deliverable.
Deliverables and processes subject to Quality Review
List the project deliverables and processes that will be quality reviewed. For example,
Quality Control Approach
Describe when and how quality will be checked. For example,
Appendices
Include any additional information, e.g., copies of forms, process diagrams or policy documents here. Include a link to the Quality Metrics if applicable.
