Retail Stakeholders

Here are 71 of the roles, job titles, authorities or groups who may be Retail Stakeholders. These are the groups or people who can impact the success of a wide range of shops, malls and supermarkets. You can use this to generate a list of potential Stakeholders or as a checklist in case you have missed any roles. This list is focused on retail, for a generic list of Stakeholders see generic stakeholder list.

See also IT project stakeholder mindmap, IT project stakeholder list, ecommerce stakeholder list, Construction stakeholders and Structured Settlement stakeholders.

retail stakeholders
Internal stakeholders
  • Auditing
  • Adjudicators (e.g. Groceries Code Adjudicator)
  • C-level
  • Community Champions (Tesco)
  • Employees
  • Facilities/ Real Estate teams
  • Finance
  • Human resources
  • IT departments (networking, security etc).
  • Legal
  • Loss prevention (department or function)
  • Marketing
  • Outsourcers/outsourced departments
  • Project Teams
  • Program Teams
  • Public Relations
  • Social media team
  • Staff
  • Store Operations
  • Supply Chain (department or function)
Download this stakeholder list Store level internal
  • Contract holders (e.g. outsourced elements of store maintenance, security, cleaning etc)
  • Manager
  • Security officers
  • Store cleaners
  • Store employees
  • Store maintenance
External stakeholders
  • Activists (e.g. pressure groups)
  • Auditors
  • Buying Groups
  • Celebrity endorsements
  • Charities partnered with or supporting (Soil Association, Oxfam)
  • Competitors
  • Consumer groups
  • Consumer organizations
  • Creditors
  • Customers
  • Debtors
  • Enforcement bodies e.g. Serious Fraud Office
  • Environmental groups/agencies
  • Ethical groups (e.g. ethical consumer)
  • European Union bodies (e.g. European Waste compliance scheme)
  • Fairtrade
  • Government agencies
  • Government central
  • Initiatives that retailer is a member of (e.g. Better Cotton Initiative)
  • Investors
  • Lobby groups (Eurocommerce World Economic Forum)
  • Logistics supplier
  • Members (e.g. co-operative food group)
  • NGOs (Rainforest Alliance)
  • Nonprofits
  • Pressure Groups (e.g. PETA)
  • Rainforest Alliance
  • Regulators
  • Retail groups (e.g. British Retail Consortium)
  • Retail Industry Leaders Association
  • Shareholders
  • Soil Association
  • Sponsorships
  • Standards agencies
  • Suppliers
  • Supply chain workers
  • Third party Intermediaries (broker websites, comparison sites)
  • Welfare Groups (e.g. WWF)
  • Wholesalers
Store level external
  • Local authorities
  • Local charities / local schools
  • Local interest groups
  • Local people
  • Local police
  • Local rescue services
  • Neighbourhood Action Groups
  • Neighbourhood Watch
  • Store location owner /owner of lease (e.g. shopping center owner)

Download this Stakeholder list

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Word download - Download this Stakeholder List (Word)

Excel download - Download this Stakeholder List (Excel)

Industry stakeholder lists

Stakeholder lists focusing on specific project types or industries: