Here are 71 of the roles, job titles, authorities or groups who may be
Retail Stakeholders. These are the groups or people who can impact the success of a wide range of shops, malls and supermarkets. You can use this to generate a list of potential
Stakeholders or as a checklist in case you have missed any roles. This list is focused on retail, for a generic list of
Stakeholders see
generic stakeholder list.
See also
IT project stakeholder mindmap,
IT project stakeholder list,
ecommerce stakeholder list,
Construction stakeholders and
Structured Settlement stakeholders.
Internal stakeholders
- Auditing
- Adjudicators (e.g. Groceries Code Adjudicator)
- C-level
- Community Champions (Tesco)
- Employees
- Facilities/ Real Estate teams
- Finance
- Human resources
- IT departments (networking, security etc).
- Legal
- Loss prevention (department or function)
- Marketing
- Outsourcers/outsourced departments
- Project Teams
- Program Teams
- Public Relations
- Social media team
- Staff
- Store Operations
- Supply Chain (department or function)
Download this stakeholder list
Store level internal
- Contract holders (e.g. outsourced elements of store maintenance, security, cleaning etc)
- Manager
- Security officers
- Store cleaners
- Store employees
- Store maintenance
External stakeholders
- Activists (e.g. pressure groups)
- Auditors
- Buying Groups
- Celebrity endorsements
- Charities partnered with or supporting (Soil Association, Oxfam)
- Competitors
- Consumer groups
- Consumer organizations
- Creditors
- Customers
- Debtors
- Enforcement bodies e.g. Serious Fraud Office
- Environmental groups/agencies
- Ethical groups (e.g. ethical consumer)
- European Union bodies (e.g. European Waste compliance scheme)
- Fairtrade
- Government agencies
- Government central
- Initiatives that retailer is a member of (e.g. Better Cotton Initiative)
- Investors
- Lobby groups (Eurocommerce World Economic Forum)
- Logistics supplier
- Members (e.g. co-operative food group)
- NGOs (Rainforest Alliance)
- Nonprofits
- Pressure Groups (e.g. PETA)
- Rainforest Alliance
- Regulators
- Retail groups (e.g. British Retail Consortium)
- Retail Industry Leaders Association
- Shareholders
- Soil Association
- Sponsorships
- Standards agencies
- Suppliers
- Supply chain workers
- Third party Intermediaries (broker websites, comparison sites)
- Welfare Groups (e.g. WWF)
- Wholesalers
Store level external
- Local authorities
- Local charities / local schools
- Local interest groups
- Local people
- Local police
- Local rescue services
- Neighbourhood Action Groups
- Neighbourhood Watch
- Store location owner /owner of lease (e.g. shopping center owner)
Download this Stakeholder list
Industry stakeholder lists
Stakeholder lists focusing on specific
project types or industries:
