Job Title

Digital Project Manager

Main purpose of job

Key Responsibilities

• Develop and maintain effective working relationships with customers, gaining acceptance to proposals and changes.


• Ensure effective hand over of project from Sales to Production.


• Take responsibility for preparing the Project Initiation Document (PID) or Project Charter.


• Identify and allocate roles and responsibilities within the project team.


• Identify and manage resource requirements in the project team.


• Manage the collaboration of Lead Designer, Lead Developer, Lead Graphic Artist and Lead Tester to develop solutions that are fit for purpose and achievable within the budget and schedule.


• Guide, support and advise customers on the benefits and implications of proposed solutions.


• Agree internally and externally, budgets, schedules and deliverables, and manage financial performance.


• Monitor and control the critical path ensuring quality processes are followed.


• Ensure work is undertaken within budget and on schedule, identifying and managing risks.


• Ensure effective communication within the project team, with Sales and Marketing and with the client.

Skill Range

• Project management skills.


• Highly effective communication and written skills.


• Ability to develop and maintain good client relationships.


• Effective meeting management skills.


• Understanding project processes.


• Ability to work under pressure and to tight deadlines.


• Ability to ensure quality and maintain a customer focus.


• Awareness of current best practice within web development industry.


• Record of delivering a variety of digital projects from websites, Apps, eLearning, digital & email marketing, SEO, and PPC.


• Ability to manage, lead and motivate a project team.


• Understanding of the skills, tools and processes used in the development and delivery of web solutions.


• Experience in requirements definition, design, usability, content development, web development, and QA