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Download Agreement

by | reviewed 2023-08-23

(1) Introduction

Please read the download agreement carefully.

You will be asked to expressly agree to the download agreement before you place an order for downloads on our website.

(2) Interpretation

In the download agreement, “we” means stakeholdermap.com (and “us” and “our” will be construed accordingly); “you” means our customer or potential customer for downloads (and “your” will be construed accordingly); and “Download” means any downloaded file or files, free or purchased from our website, excluding the Stakeholder Management ebook and Templates, which are not included in this agreement and require acceptance of a separate agreement before purchasing and/or use thereof.

(3) Order process

The advertising of downloads on our website constitutes an “invitation to treat”; and your order for downloads constitutes a contractual offer. The download agreement will not come into force between you and us unless and until we accept your order in accordance with the procedure detailed below.

In order to enter into the download agreement, you will need to take the following steps: “(i) identify the download you which to purchase; (ii) consent to the agreement and click Buy Now; (iii) you will be transferred to the PayPal website, and PayPal will handle your payment; (iv) we will send you an email acknowledgement and confirmation that the download agreement has come into force (you will be able to access your downloads via a link in the email).”

We will not file a copy of the download agreement specifically in relation to your order. We may update the version of the download agreement on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you print and retain a copy of the download agreement for your records.

The only language in which we provide the download agreement is English.

Before you place your order, you will have the opportunity of identifying whether you have made any input errors by reviewing the name of the download and the price details. You may correct those input errors before placing your order by clicking the ‘Cancel and return to tamzin@stakeholdermap.com’ link at the bottom of the PayPal ‘Review your payment’ page.

(4) Downloads

Descriptions of our downloads (goods) are provided on our website.

(5) Price and payment

Prices for downloads are quoted on our website. The website contains a large number of downloads and it is possible that some of the prices on the website may be incorrect. We will verify prices as part of our sale procedures so that a download's correct price will be stated when you pay for the download.

Payment must be made upon the submission of your order. We may withhold the downloads if the price is not received from you on time, in full, in cleared funds.

The prices on the website include all value added taxes (where applicable).

Payment for all downloads must be made by PayPal OR any method detailed on the website from time to time.

Prices for downloads are liable to change at any time, but changes will not affect download agreements that have come into force.

(6) Your warranties

You warrant to us that:

(a) you are legally capable of entering into binding contracts;

(b) you have full authority, power and capacity to agree to the download agreement;

(c) the information provided in your order is accurate and complete; and

(d) you have access to the necessary computer systems, software and network connections to receive and enjoy the benefit of the downloads that you purchase.

(7) Licence to use downloads

Subject to your payment of the applicable price and compliance with the terms of the download agreement, we grant to you a worldwide non-exclusive non-transferable license to make any Permitted Use of any Download; providing that you must not in any circumstances make any Prohibited Use of any Download.

The “Permitted Uses” are the following uses insofar as done for personal and non-commercial purposes:

(a) downloading a copy of each Download;

(b) storing and viewing up to 1 (one) copy of each Download on not more than 1 (one) desktop or notebook computers;

(c) storing and viewing up to 1 (one) copy of each Download on a single ebook reader, PDA or similar electronic device;

(d) printing up to 3 (three) of copies of each Download solely for personal use.

The “Prohibited Uses” are:

(a) the publication, sale, licensing, sub-licensing, renting, transferring, transmission, broadcasting, distribution or redistribution of any Download or any part of any Download in any format;

(b) the editing, modification, adaptation or alteration of any Download or any part of any Download;

(c) the use of any Download or any part of any Download in any way that is unlawful or in breach of any person's legal rights under any applicable law, or in any way that is offensive, indecent, discriminatory or otherwise objectionable;

(d) the use of any Download or any part of any Download to compete with us, whether directly or indirectly;

(e) any commercial use of any Download or any part of any Download.


All rights in the downloads not expressly granted in the download agreement are hereby reserved.

You must retain, and must not delete, obscure or remove, copyright notices and other proprietary notices on any Download.

The rights granted to you in the download agreement are personal to you, and you must not permit any third party to exercise these rights.

If you breach any of the terms of the download agreement, then the license set out in this Section 7 will be automatically terminated upon such breach (whether or not we notify you of termination).

Upon the termination of the license set out in this Section 7, you will promptly and irrevocably delete from your computer systems and other electronic devices all copies of the Download(s) in your possession or control, and will permanently destroy any paper or other copies of the Download(s) in your possession or control.

(8) Consumer rights

Nothing in the download agreement affects any statutory rights you may have as a consumer.

If you are contracting as a consumer, you may cancel a download agreement at any time within 7 working days, beginning on the day after the download agreement comes into force, providing that we have not actually made available for download the download(s) purchased under the agreement during that period.

If you cancel a download agreement in accordance with this provision, you will receive a full refund of the price paid. Your notice of cancellation should be sent to the address or email address at the end of the download agreement.

(9) Limitation of warranties

The download agreement sets out the full extent of our obligations and liabilities in respect of the downloads supplied hereunder. To the maximum extent permitted by applicable law and subject to the first paragraph of Section 12, all conditions, warranties or other terms concerning the downloads which might otherwise be implied into a download agreement are expressly excluded.

(10) Refunds

If you cancel a download agreement and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your valid notice of cancellation.

(11) Force majeure

In this Section and Section 12 below, “force majeure event” means:

(a) any event which is beyond our reasonable control;

(b) hacker attacks, or virus or other malicious software attacks or infections;

(c) problems with the internet, part of the internet, or any third party internet service provider; and/or

(d) power failure, industrial disputes affecting any third party, governmental regulations, fires, floods, disasters, civil riots, terrorist attacks or wars.

Where a force majeure event gives rise to a failure or delay in us performing our obligations under the download agreement, those obligations will be suspended for the duration of the force majeure event.

(12) Limitations and exclusions of liability

Nothing in the download agreement will: (a) limit or exclude the liability of a party for death or personal injury resulting from negligence; (b) limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party; (c) limit any liability of a party in any way that is not permitted under applicable law; or (d) exclude any liability of a party that may not be excluded under applicable law. If you are a consumer, any statutory rights which you have, which cannot be excluded or limited, will not be affected by the download agreement.

The limitations and exclusions of liability set out in this Section and elsewhere in the download agreement: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the download agreement or in relation to the subject matter of the download agreement, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

We will not be liable to you in respect of any losses arising out of a force majeure event.

(14) Download agreement termination

We may terminate a download agreement immediately by written notice to you if you fail to pay, on time and in full, any amount due to us under the download agreement, or if you commit any breach of your obligations to us under the download agreement.

(15) Consequences of termination

Upon the termination of the download agreement:

(a) we will cease to have any obligation to make available or deliver downloads which are undelivered at the date of termination;

(b) subject to Section 8, you will not be entitled to any refund and will continue to have an obligation to pay for downloads; and

(c) all the provisions of the download agreement (including without limitation the license in Section 7) will cease to have effect, except that Sections 12, 15 and 16 will survive termination and have effect indefinitely.

(16) General terms

We will treat all your personal information that we collect in connection with your order in accordance with the terms of our privacy policy; use of our website will be subject to our website terms of use.

The download agreement may only be varied by an instrument in writing signed by both you and us. We may revise the download agreement published on our website from time-to-time, but such revisions will not affect the terms of any contracts which we have entered into with you.

If any provision of the download agreement is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted.

No waiver of any provision of the download agreement, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of the download agreement.

You may not transfer, assign, charge, sub-contract, sub-license or otherwise deal in any of your rights or obligations arising under the download agreement. Any attempt by you to do so will be null and void. We may transfer, assign, charge, sub-contract, sub-license or otherwise deal in any or all of our rights or obligations arising under the download agreement, at any time – providing where you are a consumer that such action does not serve to reduce the guarantees benefiting you under the download agreement.

The download agreement is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement of the download agreement is not subject to the consent of any person who is not a party to the download agreement.

Subject to the first paragraph of Section 12: the download agreement contains the entire agreement and understanding of the parties in relation to the purchase of downloads from our website, and supersedes all previous agreements and understandings between the parties in relation to the purchase of downloads from our website; and each party acknowledges that no representations not expressly contained in the download agreement have been made by or on behalf of the other party in relation to the purchase of downloads from our website.

The download agreement will be governed by and construed in accordance with English law, and the courts of England and Wales will have non-exclusive jurisdiction to adjudicate any dispute arising under or in relation to the download agreement.

(17) About us

Our full name is stakeholdermap.com

Our principal trading address is 3 Henly Wood Road, Reading, Berkshire, RG5.

Our email address is tamzin@stakeholdermap.com.