Issue Log | FREE Project Issue Log Template in Excel

Issue Log Template FREE Download.
In Project Management the Issue Log is used to document issues, assess their impact on the project and develop actions that can be taken to remove the issue, or reduce its impact. stakeholdermap.com.

Issues can be thought of as risks that have materialised. In other words an issue is a current problem that needs to be solved rather than a risk, which is a threat or opportunity that might happen.

issue log

The contents of the Issue Log

Form field

Form description and guidance for completion

Issue ID
This is a unique identifier for each risk.
 
Status
Record the current status of each issue, for example:
  • Open: The issue is currently open but has not yet been addressed.
  • Work In Progress: The issue is being actively worked to develop a resolution.
  • Closed: The issue is no longer considered an active project threat and can be closed with or without resolution.
 
Priority
Each issue should have a priority for example:
  • Critical: Issue will stop project progress.
  • High: Issue will likely impact budget, schedule or scope.
  • Medium: Issue impact the project, but could be mitigated to avoid an impact on budget, schedule or scope.
  • Low: Issue is low impact and/or low effort to resolve.
 
Issue Description
Give a brief description of the issue. For example:

Concerns raised by board members about the business case are preventing the project moving out of the initiation stage.
 
Owner
The individual who will take ownership of the issue. They won't necessarily take actions to managing or resolve the issue, but they will be accountable.
 
Estimated Resolution Date
Enter the target date or estimated date for resolution of the issue. This might also include a time stamp for time critical items.
 
Escalation Needed (Y/N)?
Some issues may need the intervention of senior management. Perhaps to bring additional resources or to approve an action, for example a change request to implement an action to resolve the risk. In this section you can use a simple: "Yes" if the program/project manager feels an issue needs to be escalated and "No" if escalation is not needed to resolve the issue.
 
Impact
Describe the impact of the issue. This may be in terms of the project constraints of time, cost and scope.
 
Actions
Actions to mitigate the issue, avoid the issue or resolve the issue.
 
Date Identified
The date that the issue was identified.
 
Logged by
The name of the person who documented or identified the issue.
 
Actual Resolution / Completion Date
The date that the issue was resolved.
 
 
Final Resoluton and Rationale
Document the final outcome. Is the issue resolved and if so how? Are there any follow-on actions? Are there any follow-on risks?
 
 

Issue Log template

Excel download - Issue Log (excel)

PDF download - Issue Log (PDF)
 

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